Policies and Shipping

  • Please be sure to check our home page to sign up for our newsletter to be notified when the shop will open. All information on shop openings will happen via Kamille’s Flowers newsletter. If you sign up, then you will receive the date. I cannot put you on the newsletter list, so you will need to fill it out yourself.

    On June 2nd, the shop was opened for a 24-hour flash sale with limited varieties and availability. All orders will be processed in the order they were received, and will box up and ship out immediately.

  • We ship using USPS & only to the US. Sorry, we do not ship internationally. Here are the shipping costs for ordering tubers from the shop:

    A flat fee for shipping & handling $15.

    Washington residents will be charged WA sales tax, along with a county sales tax dependent upon your shipping address.

    **We will offer local pick-ups, check Farm Pick up at checkout. Check your invoice as you will find the time of pick up and address.

  • We guarantee to ship dahlia tubers with at least one viable eye, and to the best of our ability, correct identification. In case of incorrect identification or failure to grow, due to no eye, we will send a replacement tuber or give you a refund.

    We are not responsible for customer negligence, weather conditions, rodent damage, winter storage, or the performance of plants.

    Any loss or failure should be reported by August 1, 2023, for a refund. When your dahlias arrive, inspect the tubers to make sure your order is correct. The guarantee is valid for the current growing season only.

  • Like all online shops, putting an item in your cart doesn't secure it until you pay. I know it's kind of annoying, and I’m sorry about it.

    As a small grower, I often have limited availability in varieties. This can mean having less than a dozen to offer. When the shop opens and we see over 500 people shopping, the likelihood of everyone getting every variety is small. It is advisable to try to buy the one variety you really want and check out.

    If for some reason I run out of a variety you ordered due to unforeseen circumstances, I will contact you to see if you would like a substitution or refund. I will never substitute for a variety you never requested.

  • I’m sorry but I will not be offering combined shipping this year.

  • This year we are offering Farm Pick-Up on Sunday, June 4th after 1 pm. Sorry but no other exceptions.

  • Yes, please sign up for the wholesale newsletter here to stay in the loop.

  • At this time, our farm is not open to the public and we do not have a retail location. We would like to start hosting small events at our farm in the future. To be notified, please sign up for our mailing list at the bottom of our home page here.

  • We are so grateful for your business. Unfortunately, we do not cancel orders once they are placed as this would create more work for our one-woman shop. This means we cannot add or subtract once your order is placed.

Have more questions?

Feel free to contact me anytime.

Thank you again for your support and a shared love of dahlias!